Privacy Policy

This Privacy Notice will be effective from Jun 1, 2024.

HK HENG RUN HAO LIMITED(hereinafter “HK HENG RUN HAO”，”we”, “us” or “our”) is fully aware of the importance of your Personal Information to you, and we respect and attach great importance to the protection of your privacy. In order for you to fully understand how we collect,use, process and store your Personal Information as well as your rights during your use of products or services on HK HENG RUN HAO game, we have formulated this Privacy Policy (this “Policy”).

SPECIAL PRIVACY NOTICE

This Service is not directed to children younger than sixteen (16) years of age. We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not use the Service and do not send any information about yourself to us.

You may consult the following indexes for more details of this Policy:

  1. How We Collect Information
  2. Why we collect your personal data
  3. What are your rights
  4. Account Deletion
  5. Security
  6. How long will we keep your personal data
  7. Do Not Sell My Personal Information
  8. Application and Update of the Policy
  9. Contacting Us

1.How We Collect Information

During your use of HK HENG RUN HAO game，we collect personal data about you in the following ways. We collect information in the following circumstances:

  1. when you use our Game apps;
  2. when a user account is created and managed;
  3. when you connect your user account to your Facebook;
  4. when you participate in any interactive features of the Service; or
  5. when you otherwise communicate with us or via the Service.
  6. When you access to our websites and our apps , we won’t collect your legally-sensitive data (i.e. race, ethnicity, religious or philosophical beliefs, trade union membership, genetics, biometrics, health, sexuality and/or criminality) and other sensitive data (i.e. child data, social security numbers, bank account or payment card details).

We may collect user’s data from you, which includes:

  1. your name, date of birth, email address, and personal description;
  2. demographic and location information as well as information from your device including but not limited to IP address, device UDID, IDFA, IDFV, Android ID, software, applications, hardware, browser information, internet usage information and in-game information;
  3. technical information such as the internet protocol (known as IP) address used to connect your computer to the internet, your log-in information, time of access, date of access, time zone setting, web page(s) visited, software crash reports, type and version of browser used, browser plug-in types and versions used, and operating system and platform to ensure the security of your account and to verify that the person operating your account is you;
  4. your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our websites and apps(including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call out customer service team; and
  5. in-game behaviors when you play a game, participate in discussions board or other social media functions, or when you report a problem on our websites or mobile apps.

We may also employ third party ad-serving(including but not limited to Google, Facebook, Mopub and its affiliates) These technologies may be embedded within our software and the Service and may collect, amongst other things, the above information.

Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship. We will inform you if your failure to provide any requested personal information is going to result in these consequences.

For California Consumer Privacy Act of 2018 (CCPA) Consumers (Notice of Collection of Information)

We collect the categories of personal information about California consumers identified in the chart below. As further set forth in the chart below, in the past 12 months we have disclosed and “sold” (as defined in the CCPA) California consumers’ personal information to third parties for business or commercial purposes.

Categories of Personal Information:Categories of sources from which information is collected:Business or commercial purposes for collection, use and sharing:Disclosed for business purposes to the following categories of third parties:Sold to the following categories of third parties:
Personal and online identifiers (such as unique online identifiers, IP address)ConsumersMarketing; Advertising; Authentication; Identity resolution; Fraud detection; Fulfillment services; Facilitating transactions; Auditing related to our interactions with you; Legal compliance; Detecting and protecting against security incidents, fraud, and illegal activity; Debugging; Performing services (for us or our service providers) such as account servicing, processing orders and payments, and analytics; Internal research for technological improvement; Internal operations; Activities to maintain and improve our services; and Other one-time usesAffiliates; Service providers; and Government agenciesAdvertising/marketing companies; Advertising networks; Social networks
Internet or other electronic network activity information (such as interactions with an application, or advertisement)Consumers; Service ProvidersMarketing; Advertising; Authentication; Identity resolution; Fraud prevention; Fulfillment services; Facilitating transactions; Auditing related to our interactions with you; Legal compliance; Detecting and protecting against security incidents, fraud, and illegal activity; Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics; Internal research for technological improvement; Internal operations; Activities to maintain and improve our services; and Other one-time usesAffiliates; Service providersAdvertising/marketing companies; Advertising networks; Social networks
Commercial or transactions information (such as records of personal property or products or services purchased, obtained or considered; purchasing or consuming histories or tendencies)Consumers; Service Providers; App store providersFulfillment services; Facilitating transactions; Auditing related to our interactions with you; Debugging; Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics;Internal research for technological improvement; Internal operations; Activities to maintain and improve our services;and Other one-time usesAffiliates; Service providers; App store providers 
Geolocation informationService ProvidersMarketing; Advertising; Fulfillment services; Facilitating transactions; Auditing related to our interactions with you; Legal compliance; Debugging; Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics; Internal research for technological improvement; Internal operations; Activities to maintain and improve our services; and Other one-time usesAffiliates; Service providersAdvertising/marketing companies; Advertising networks; Data analytics providers; and Social networks
Inferences drawn from the above information about your predicted characteristics and preferencesConsumersMarketing; Advertising; Legal compliance; Detecting and protecting against security incidents, fraud, and illegal activity; Debugging; Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics; Internal research for technological improvement; Internal operations; Activities to maintain and improve our services; and Other one-time usesAffiliates 

2.Why we collect your personal data

General

We collect, use and disclose your personal data collected through our Service for a number of reasons, including:

  1. to carry out our obligations as a result of any contract entered into between you and us and to provide you with the information and services that you request from us, including to set up, manage and administer your betting account (including for anti-money laundering, prevention of terrorist financing, processing any self-exclusion requests and identity verification purposes) and to make, settle and pay bets;
  2. to notify you about changes to the products and services that we offer and (where you have indicated your consent) to directly market these products and services to you;
  3. to administer our websites for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  4. to allow you to participate in interactive features of our products and services ;
  5. as part of our efforts to keep our products and services safe and secure;
  6. to measure or understand the effectiveness of our advertising and marketing;
  7. to operate and improve our products and services;
  8. to set up and maintain your registration with the Service;
  9. to improve customer service;
  10. to provide features available in the Service;
  11. to audit and analyze the Service;
  12. to ensure the technical functionality and security of the Service;
  13. to inform you of promotions, rewards, upcoming events, and other news about products and services offered by HK HENG RUN HAO ;
  14. to send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  15. for statistical and research purposes (including market research, marketing and data analysis purposes);
  16. to identify your betting behaviour, habits and preferences;
  17. to analyse your credit risk (if applicable);
  18. to handle payment and collection processes to and from customers;
  19. to ensure the effective operation of software and IT services procured by us (including disaster recovery);
  20. for anti-money laundering, prevention of terrorist financing, and identity verification purposes; and
  21. to comply with licensing and regulatory requirements that are applicable to us; and
  22. for other reasons with your consent.

Marketing

We may use your personal data to send you updates by email or by Facebook Messenger or iMessage about our services, including exclusive offers, promotions or new services.

This marketing may relate to:

  1. products and services we (or permitted third parties) feel may interest you;
  2. information about other goods and services we offer that are similar to those that you have already used or enquired about;
  3. upcoming events, promotions and new products/services or other opportunities as well as those of selected third parties; and
  4. information regarding any applicable loyalty programs (including points earned and free, bonus and promotional points).

If you no longer wish to receive marketing communications when using our apps, you may:contact us at [email protected] for direct marketing opt-out; orusing the “unsubscribe” link in emails, or let us know you intent to opt-out in our phone calls to you.

3.What are your rights

You have various rights in relation to the data which we hold about you. We have set these out below. To get in touch with us about any of these rights, please contact our Privacy Officer at [email protected] We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise.

3.1California Privacy Rights

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information.

Disclosure of Personal Information We Collect About You
You have the right to know: · The categories of personal information we have collected about you; · The categories of sources from which the personal information is collected; · Our business or commercial purpose for collecting or selling personal information; · The categories of third parties with whom we share personal information, if any; and · The specific pieces of personal information we have collected about you. · Please note that we are not required to; · Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained; · Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or · Provide the personal information to you more than twice in a 12-month period.
Personal Information Sold or Used for a Business Purpose
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and The categories of personal information that we disclosed about you for a business purpose.You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale of your personal information. If you exercise your right to opt-out of the sale of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale of your personal information, visit our homepage and contact us at: [email protected]
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: · Delete your personal information from our records; and · Direct any service providers to delete your personal information from their records. · Please note that we may not delete your personal information if it is necessary to: · Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; · Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; · Debug to identify and repair errors that impair existing intended functionality; · Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; · Comply with the California Electronic Communications Privacy Act; · Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; · Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; · Comply with an existing legal obligation; or · Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things: · Deny goods or services to you; · Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; · Provide a different level or quality of goods or services to you; or · Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services. Please note that we may charge a different price or rate or provide a different level or quality of services to you, if that difference is reasonably related to the value provided to our business by your personal information.

How to Exercise Your Rights

If you would like to exercise any of your rights as described in this Privacy Policy, please Email us at [email protected]

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact us directly by email, you will need to provide us with:

  • Enough information to identify you [(e.g., your full name, address and customer or matter reference number)];
  • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
  • A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

4.Account Deletion

You have the right to delete the account which you have registered with us to access its products or services at any time. We will delete the account after verifying your identity information. To ensure the security of your account and property, you shall submit your account deletion request to us via one of the following ways：

  • by using the contact information displayed on our official website（wheel3games.vip）；or
  • by clicking the‘Account Deletion’option provided in the APP.

Unless otherwise stipulated by laws and regulations, after account deletion, we will delete all information related to your account, including personal information and game logs, thus you will be unable to normally use the products or services provided by us. After you complete the deletion, your account cannot be retrieved and your account data cannot be recovered. Please maintain your account information properly.

5.Security

We will take all reasonable precautions necessary to protect your personal data from

  1. loss, theft, misuse and interference;
  2. unauthorised access, disclosure, use or modification.

Such measures will vary depending on the sensitivity, amount, format, nature and storage of the information and will involve, as applicable, physical, organizational and electronic security measures.

This includes, for example, the protection of passwords using industry standard encryption, measures to preserve system security and prevent unauthorised access and back-up systems to prevent accidental or malicious loss of data. We may use third party data storage providers to store personal data electronically. We take reasonable steps to ensure this information is held as securely as information stored on our own equipment.

Unfortunately, there is always risk involved in sending information through any channel over the internet. You send information over the internet entirely at your own risk. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the internet and we do not warrant the security of any information, including personal data, which you transmit to us over the internet.

6.How long will we keep your personal data

We will not keep your personal data for longer than is necessary for the purposes for which we have collected it, unless we believe that the law or other regulation requires us to keep it (for example, because of a request by a tax authority or in connection with any anticipated litigation) or if we require it to enforce our agreements.

In general, we will retain your personal data for as long as we provide services to you and your account is active and following that period, for as long as we provide you directly with any other service offering. When it is no longer necessary to retain your personal data, we will delete the personal data that we hold about you from our systems. While we will endeavour to permanently erase your personal data once it reaches the end of its retention period, some of your personal data may still exist within our systems, for example if it is waiting to be overwritten. For our purposes, this data has been put beyond use, meaning that, while it still exists in the electronic ether, our employees will not have any access to it or use it again.

7.Do Not Sell My Personal Information

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt-out is specific to the browser you use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

From our “Cookie Consent” notice banner

Or contact us at: [email protected]

The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile devices

Please refer to your operating system settings, or follow instructions below:

Android Users (version 2.3 and above)

To use the “opt-out of interest-based advertising” option, follow the instructions provided by Google here: Google Play Help.

iOS users (version 6 and above)

To use the “Limit Ad-Tracking” option, follow the instructions provided by Apple here: Apple Support Center

Please note that these are device settings and will disable interest-based ads from all providers, and not just for us. We have decided to offer this way of opting-out, as we estimate users will either want to receive interest-based advertising or no interest-based advertising at all. The above described way is the most efficient way to achieve that goal. While we do provide the possibility to opt-out of remerge processing only, that would only mean that someone else but us would deliver the exact same advertisements.

8.Application and Update of the Policy

This Privacy Policy explains how we collect, use and protect your personal data. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Respecting and protecting your privacy and your personal data is very important to us. This Privacy Policy, together with our Terms of Service and any other documents referred to in it, sets out the basis upon which any personal data we collect from you, or that you provide to us will be processed by us or on our behalf.

By visiting our website and using our products and services (including, but not limited to, the websites at wheel3games.vip and our iPhone apps, iPad apps or Android Apps and via mobile phone) you acknowledge the terms of this Privacy Policy and the use and disclosure of your personal data as set out in this Privacy Policy.

Your personal data will be held by us in accordance with applicable data protection laws. For the purposes of data protection laws, the data controller will be HK HENG RUN HAO.LTD.

We may update this Privacy Policy to reflect changes to our data and information privacy practices, so we encourage you to check this page periodically. We will try to notify you in advance where there are any significant or very important changes.

9.Contacting Us

Should you have any questions or concerns about this privacy policy or data processing, or intend to file a complaint about potential violations of local privacy laws, please contact us through the following method：[email protected]

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Apple Store In-App Payments

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Google Play In-App Payments

Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

Facebook In-App Payments

Their Privacy Policy can be viewed at https://www.facebook.com/privacy/explanation

PayPal

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full